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About Us

Discover Hidden Gem Spa:

Let Your Inner Beauty Shine

Welcome to Hidden Gem Spa, where we’ve crafted a space in the heart of West Concord for you to escape the everyday and embrace a moment of serenity.

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Our Story

Established in 2018, Hidden Gem Spa was born out of a desire to redefine the spa experience in Concord, MA. Starting in a humble one room studio with a focus solely in skincare, Hidden Gem Spa evolved into an inviting haven, now boasting a full team of experts.  In 2022, we moved to our current location in West Concord and expanded our team to provide you with more high quality services and care. Our commitment remains steadfast: to make self-care accessible and affordable year-round, rather than an occasional indulgence.

Let your stress melt away as our team of licensed professionals tailor your service unique to you. At Hidden Gem Spa, we've cultivated an atmosphere that invites you to relax, revitalize, and prioritize self-care.


Our team of skilled estheticians and hair stylists bring their expertise to every session, ensuring you receive top-notch service.

Quality Commitment

We pride ourselves on using premium products and state-of-the-art techniques to deliver the highest quality in each treatment.

Client-Centric Approach

Your satisfaction is our priority. We take the time to understand your unique needs, creating a personalized spa journey just for you.

Interested in working with us?

We are always looking for new talent! Whether you're a hair stylist, massage therapist, or esthetician, we invite you to apply today.

Meet The Team


Pallavi Malnati

Owner - Master Esthetician - Makeup Artist

I thrive on helping people look and feel their best every day. With over 15 years of experience in med-spas, wax centers, and organic spas, I am so grateful for the opportunity to create my own space within the Concord community. I've always had a passion for beauty and self-care, and am happy to share my expertise alongside a team of experts that I've personally trained. It's been an incredible journey, and I'm so thankful for the amazing people I have met along the way. 

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